Detail Tiket · TKRB-G3661757
Ditutup Kunjungan Teknis
AI 机器人转接客户 (SIM) · Jakarta · WhatsApp 628****00
Mesin: AI Robot Handoff · Order terkait: - · Dibuat: 24 Jul 2026 02:46 WIB
Deskripsi masalah pelanggan
人工服务
Klasifikasi & saran penugasan AI
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V79 robot human-handoff keyword; PENDING dispatch, never auto-assign
Lini masa penanganan
STATUS_TRIAGED · system · 24 Jul 2026 22:35 WIB
Status advanced NEW -> TRIAGED (demo UI action)
Status advanced NEW -> TRIAGED (demo UI action)
STATUS_ASSIGNED · Budi Santoso · 24 Jul 2026 22:35 WIB
Status advanced TRIAGED -> ASSIGNED (demo UI action)
Status advanced TRIAGED -> ASSIGNED (demo UI action)
STATUS_ON_SITE · Budi Santoso · 25 Jul 2026 04:41 WIB
Status advanced ASSIGNED -> ON_SITE (demo UI action)
Status advanced ASSIGNED -> ON_SITE (demo UI action)
STATUS_RESOLVED · Budi Santoso · 30 Jul 2026 17:46 WIB
Status advanced ON_SITE -> RESOLVED (demo UI action)
Status advanced ON_SITE -> RESOLVED (demo UI action)
STATUS_CLOSED · Budi Santoso · 30 Jul 2026 17:57 WIB
Status advanced RESOLVED -> CLOSED (demo UI action)
Status advanced RESOLVED -> CLOSED (demo UI action)