🤖
24h AI Aftersales RobotOnline · instant reply (SIM)
AI Aftersales Robot 🤖
Hi, I'm the AIFENG 24h AI aftersales robot 🤖 Describe your issue fully in one message and I'll analyze it and give you the fix steps right away.SIM
📋 One-shot description template
① Machine model ② Symptom ③ When it started ④ Error code if any (e.g. E101)
Example: DTF printer white ink not coming out, started yesterday, no error code
① Machine model ② Symptom ③ When it started ④ Error code if any (e.g. E101)
Example: DTF printer white ink not coming out, started yesterday, no error code
Me
🎤 SuaraSIM
AI Aftersales Robot 🤖
AI sedang mengenali (animasi SIM)…SIM
AI Aftersales Robot 🤖
Suara ditranskripsi (SIM): "ada garis melintang saat mesin mencetak".SIM
Me
Carriage not movingSIM
AI Aftersales Robot 🤖
All info received, AI is analyzing (SIM)…SIM
Me
🎬 VideoSIM
AI Aftersales Robot 🤖
AI is recognizing (SIM animation)…SIM
AI Aftersales Robot 🤖
Based on your description, AI matched this high-frequency fault — follow the step card:SIM
AI Aftersales Robot 🤖
Video recognized (SIM): 8 frames sampled, carriage movement looks jerky.SIM
AI Aftersales Robot 🤖
(No exact fault tree found; below is the closest reference SOP for the same symptom)SIM
AI Aftersales Robot 🤖
🛠 DTF banding (feed / calibration)
1
Step 1
Print a nozzle check first: if any channel drops out, resolve it via the 'one color missing' flow first.
Print a nozzle check first: if any channel drops out, resolve it via the 'one color missing' flow first.
2
Step 2
Run feed / BiDi calibration in the RIP or mainboard menu and pick the best value from the printout.
Run feed / BiDi calibration in the RIP or mainboard menu and pick the best value from the printout.
Risk level LOW
AI Aftersales Robot 🤖
After trying the steps above, is it solved?SIM
Me
🧪 Test stripSIM
AI Aftersales Robot 🤖
AI is recognizing (SIM animation)…SIM
AI Aftersales Robot 🤖
Test strip recognized (SIM): CMYK complete, white channel missing ~40%.SIM
Quick-pick common faults:
🔌 Won't power on🚫 Carriage not moving🔗 Software connection failed🎨 One color not printing🕳️ No ink at all📏 Banding lines👥 Ghosting / double image↩️ Ink backflow
Sending is a chat-UI simulation only; nothing is sent to any channel.