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24h AI Aftersales RobotOnline · instant reply (SIM)
AI Aftersales Robot 🤖
Hi, I'm the AIFENG 24h AI aftersales robot 🤖 Describe your issue fully in one message and I'll analyze it and give you the fix steps right away.SIM
📋 One-shot description template
① Machine model ② Symptom ③ When it started ④ Error code if any (e.g. E101)
Example: DTF printer white ink not coming out, started yesterday, no error code
① Machine model ② Symptom ③ When it started ④ Error code if any (e.g. E101)
Example: DTF printer white ink not coming out, started yesterday, no error code
Me
人工服务SIM
AI Aftersales Robot 🤖
🙋 Human handoff queue
You are queued (SIM): internal technicians and part-time aftersales-center technicians are standing by.
2People in queue
6Estimated wait (min)
3Internal techs online
7Part-time techs online
Handoff ticket TKRB-312****45 created (status=NEW, rendered PENDING, not really dispatched). Once a technician picks it up, replies continue in this conversation.
Handoff dispatch is a high-risk action and enters Human-Gate PENDING; it is never auto-executed.
Quick-pick common faults:
🔌 Won't power on🚫 Carriage not moving🔗 Software connection failed🎨 One color not printing🕳️ No ink at all📏 Banding lines👥 Ghosting / double image↩️ Ink backflow
Sending is a chat-UI simulation only; nothing is sent to any channel.