AI Aftersales Marketplace & Knowledge Center

System 9 · part-time technician onboarding · city-based coverage · solve customer aftersales online

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模拟数据 · Simulasi · Simulated — demo environment, no real customer actions

Step 1 · Identify your machine

One action per step; compare the normal/abnormal pictures — most issues are located within 10 minutes.

Step 1 of 5
Identify machine → Identify symptom → Step-by-step checks → Conclusion → Submit evidence
⚠️ Safety red lines (stop immediately and escalate if any of these occurs)
🚫 R1 Burnt smell / smoke / strange odor
🚫 R2 High voltage / exposed wires
🚫 R3 Printhead short-circuit risk
🚫 R4 Board removal required
🚫 R5 Firmware upgrade
🚫 R6 Parameter write
🚫 R7 Two rounds contradict
🚫 R8 Confidence too low
👕
DTF printer🖨️
UV flatbed✨
UV DTF🌈
Sublimation🖼️
Eco-solvent🌀
Roll press🔥
Heat press💻
RIP software🔌
Mainboard error

Printhead model (tap a card; skip if unsure)

🖨️Epson i3200🖨️Epson XP600🖨️Epson i1600🖨️Ricoh G5❔Not sure

Mainboard / control system (tap a card; skip if unsure)

🔌HOSON 汉森🔌SENYANG 森阳🔌EPSON 爱普生原装板❔Not sure